Privacy Notice

1. Who is responsible for your data?

208 SOFTWARE SOLUTIONS TEKNOLOJİ ANONİM ŞİRKETİ ("208") is the data controller for the personal data processed in connection with the Protwig game and the protwig.208softwaresolutions.com website. This notice explains, under the Turkish Personal Data Protection Law No. 6698 (KVKK), what information we use, why, and what your rights are. If you live outside Türkiye, any rights you have under the data protection laws of your country are not affected.

Address: Bulgurlu Mahallesi, Toygarçeşme Sk. No:16/B, 34696 Üsküdar, Istanbul, Türkiye
Personal data requests: info@208softwaresolutions.com
Game support: support@208softwaresolutions.com

This is an information notice. Reading it or playing the game does not mean you consent to any particular use of your data, to advertising or to marketing.

2. What information we use and why

Protwig has no accounts, sign-in, advertising, analytics, tracking or in-app purchases, and the game does not connect to any server. The game itself does not collect personal data from you. The table below lists every situation in which we may come across your information.

Data and source	Purpose	Legal basis under KVKK
When you email us: your email address, your name if it appears in your email, the content of your message and any screenshots or device details you attach	Investigating and answering your request	Performance of the service; Art. 5/2(c) · Records for disputes; Art. 5/2(e)
When you visit our website, the technical details recorded by the web server: IP address, time of the visit, the page requested and its result, the referring page, browser and device information	Keeping the site secure and running, detecting attacks and abuse, fixing errors	Legitimate interest in proportionate security checks; Art. 5/2(f)
When you try the game in the TestFlight beta, the information Apple passes to us: your name and email address if you joined by invitation, your device model and operating system version, installation date and number of sessions, crash reports, and any feedback and screenshots you send through TestFlight	Distributing the beta to testers, finding and fixing bugs	Performance of the relationship created by your joining the beta; Art. 5/2(c) · Legitimate interest in fixing errors; Art. 5/2(f)
If sharing with app developers (App Store) or sharing usage and diagnostics data (Google Play) is turned on on your device, the crash reports and aggregate statistics that do not directly identify you (for example number of downloads, country, device type) that Apple and Google pass to us	Monitoring the app's stability and fixing bugs	Legitimate interest in fixing errors; Art. 5/2(f)

Data and source
When you email us: your email address, your name if it appears in your email, the content of your message and any screenshots or device details you attach
Purpose
Investigating and answering your request
Legal basis under KVKK
Performance of the service; Art. 5/2(c) · Records for disputes; Art. 5/2(e)
Data and source
When you visit our website, the technical details recorded by the web server: IP address, time of the visit, the page requested and its result, the referring page, browser and device information
Purpose
Keeping the site secure and running, detecting attacks and abuse, fixing errors
Legal basis under KVKK
Legitimate interest in proportionate security checks; Art. 5/2(f)
Data and source
When you try the game in the TestFlight beta, the information Apple passes to us: your name and email address if you joined by invitation, your device model and operating system version, installation date and number of sessions, crash reports, and any feedback and screenshots you send through TestFlight
Purpose
Distributing the beta to testers, finding and fixing bugs
Legal basis under KVKK
Performance of the relationship created by your joining the beta; Art. 5/2(c) · Legitimate interest in fixing errors; Art. 5/2(f)
Data and source
If sharing with app developers (App Store) or sharing usage and diagnostics data (Google Play) is turned on on your device, the crash reports and aggregate statistics that do not directly identify you (for example number of downloads, country, device type) that Apple and Google pass to us
Purpose
Monitoring the app's stability and fixing bugs
Legal basis under KVKK
Legitimate interest in fixing errors; Art. 5/2(f)

So that a game can continue where you left off, the app keeps three records in its own storage area on your phone: the state of the game (board, pieces, score), your best score, and whether the how-to-play window has been shown once. The app also reads your device's language setting to choose the language of its texts: Turkish if your device is set to Turkish, otherwise English. None of this is sent from your device to us or to anyone else; deleting the app deletes the records as well. On Android, if your phone's backup setting is on, Android may back these records up to your own Google account; that backup is between you and Google and does not reach us.

Protwig does not ask for access to your location, camera, microphone, contacts or photos.

There are no ads in the app. We do not use third-party advertising, analytics or tracking software; we do not track you across other companies' apps and websites, we do not sell your data and we do not send marketing messages.

Our website uses no cookies, keeps no visitor statistics (analytics) and loads nothing from other companies' servers; everything, fonts included, comes from our own server.

3. Advertising and in-app purchases

This version of Protwig has no advertising and no in-app purchases. If advertising or a paid feature is ever added to the game, we will update this notice before that version is released and tell you about the change in the app.

4. Who receives your information?

Your information is shared only to the extent needed for the service, with:

Hosting: our website and the web server logs are kept on our server in a data centre in Türkiye.

Google (Google Workspace email): support correspondence — your email address and the content of the email.

Competent public authorities and courts: to the extent required by a valid legal obligation or an authorized request.

Apple (App Store and TestFlight) and Google (Google Play) process information about you for distributing the app, the beta test and their store services as separate data controllers under their own privacy policies; they are the ones who pass the beta and store information listed in section 2 to us, through their developer consoles.

Transfers within Türkiye follow the conditions of Article 8 of KVKK. Because of the Google and Apple services, the data above may be processed in countries where these companies operate servers, mainly the United States and European Union countries. These international transfers are based on standard contracts signed with these service providers and notified to the Turkish Personal Data Protection Board under Article 9/4 of KVKK.

5. How long we keep information

We keep your information only as long as needed for the purposes described and for the periods required by law.

Support correspondence: kept as long as needed to answer your request and for a possible dispute. If you ask us to delete it, we do so unless a legal obligation requires us to keep it.

Web server logs: kept in a limited space on the server; the oldest entries are deleted automatically as new ones arrive.

TestFlight and store information: kept in Apple's and Google's systems for the periods they set; we use the crash reports and feedback we receive only as long as needed to fix the problem.

Records on your device: they stay on your device only and are deleted when you delete the app. Because they never reach us, we cannot delete or restore them.

Protwig has no accounts, so there is no account to delete.

6. Children

Protwig does not collect personal data in the game from anyone, children included. If you are under 18, talk to your parent or legal guardian before you email us or join the beta test. For a request about your child, use the contact address in section 1.

7. Your rights and how to make a request

Under Article 11 of KVKK you can learn whether your data is processed and, if so, request information about it; learn the purpose of processing and whether it is used for that purpose; ask which third parties it is transferred to; request correction of incomplete or inaccurate data, and deletion or destruction where the legal conditions are met, and that these actions be notified to the third parties it was transferred to; object to a result against you that arises solely from automated analysis; and claim compensation if you suffer damage from unlawful processing.

Send your request to info@208softwaresolutions.com. KVKK requests need the identity, contact and request details set out in the relevant Communiqué. We verify, in proportion to the request, that it comes from you or your authorized representative.

We resolve requests free of charge as quickly as possible and within 30 days at the latest; if an action involves an additional cost, only the fee set by law may apply. If we refuse a request in whole or in part, we tell you why. If our answer is insufficient, your request is refused or we do not answer in time, you can file a complaint with the Turkish Personal Data Protection Board.

8. Changes to this notice

We publish the current version and date of this notice on our website (protwig.208softwaresolutions.com/en/privacy); the privacy link on the store pages leads here too. If a purpose of processing or an important data practice changes, we publish the new notice before that processing begins.