Support
Something not working, or a question to ask? Write to us and we will answer.
For any question or report about Protwig:
If you are reporting a bug, these help us a lot
- Your phone model and operating system version (e.g. iPhone 15, iOS 26)
- What you were doing and what happened, step by step if you can
- A screenshot, if you have one
Frequently asked
I want to start over.
Tap the new garden button below the tray and choose to restart. Your progress in that garden is reset; your best score is kept.
Where can I read the rules?
The "?" button below the tray opens the how-to-play window. It also opens once by itself the first time you launch the game.
If I change phones, does my progress come along?
Progress is kept on your phone only and never reaches us, so we cannot move it. If your phone's own backup covers app data (for example Google backup on Android), it may come to the new phone with that backup.
What happens if I delete the app?
Your saved game and best score are removed from the phone together with the app.
Does it play without internet?
Yes. The game does not connect to any server.
Privacy and terms
What information we use, why, and what your rights are is in the privacy notice; the rules for using the game are in the terms of use: