1. Who provides the service?
Protwig is a block puzzle game provided by 208 SOFTWARE SOLUTIONS TEKNOLOJİ ANONİM ŞİRKETİ. In these terms, "we" or "208" means this company and "you" means the person using the game.
Address: Bulgurlu Mahallesi, Toygarçeşme Sk. No:16/B, 34696 Üsküdar, Istanbul, Türkiye
MERSİS: 0001280550000001 · Tax ID: 0012805500
Support: support@208softwaresolutions.com · Legal notices and personal data requests: info@208softwaresolutions.com
These terms govern your use of the game. How and why personal data is processed is explained separately in the Privacy Notice. Accepting these terms does not mean you consent to optional data processing or to marketing messages.
2. Age and eligibility
The game's age rating is shown on its App Store and Google Play pages. If you are under 18, review these terms together with your parent or legal guardian. We do not ask for ID, a date of birth or any other document to play the game.
3. Using the game
Protwig needs no account and plays without an internet connection. Your progress and best score are kept on your device only. Deleting the app, resetting or replacing your device may cause these records to be lost; because they never reach us, we cannot restore lost progress. On Android, if device backup is on, the records may be backed up to your own Google account.
You may not:
Copy, modify, reverse engineer or distribute modified versions of the game or its content, except where the law allows it.
Republish, rent or sell the game or its content for commercial purposes without our permission.
Reporting a bug or security issue to our support address in good faith is not a violation.
4. Paid features and advertising (when offered)
This version of Protwig has no advertising and no in-app purchases. If they are offered in the future, the rules below apply; the details will be added to these terms and to the Privacy Notice before the feature arrives.
Purchases are made through the App Store or Google Play. The price and content are shown on the store's payment screen before you buy. Payment, billing and refunds are subject to that store's rules; we never see or store your card or payment details.
A purchase such as Premium is tied to the store account you bought it with (your Apple Account or Google account). When you reinstall the app, or on another device with the same store account, you can get your access back with the app's Restore purchases option.
Because purchased digital content is delivered immediately, it is digital content supplied instantly and, to the extent permitted by applicable law (including the Turkish Regulation on Distance Contracts), no right of withdrawal applies once it is delivered. Your mandatory consumer rights and the store's refund rules are not affected.
Refund requests are made through the store where you bought (App Store or Google Play). When the store refunds a purchase, the feature it unlocked may be turned off.
If ads are shown in the game, the advertisers are responsible for the products and services they advertise.
5. Content rights, updates and changes to the service
The rights to the game software, images, sounds and texts belong to 208 or the relevant rights holders. You receive a limited, non-exclusive and non-transferable license to use the game for personal play in line with these terms.
We may make balance, security and bug-fix changes; updates are distributed through the App Store and Google Play. Changes that significantly affect your existing rights are announced reasonably in advance; in urgent security or legal situations, as soon as possible.
We do not guarantee that the game will run without interruption or errors on every device, but we do not exclude liability for intent, gross negligence or any liability that cannot be limited by law. If the game is ever going to be removed from the stores permanently, we will announce it a reasonable time in advance.
6. If you downloaded the game from the App Store
If you downloaded the game from Apple's App Store, the following provisions also apply. To the extent they conflict with the other provisions of these terms, they take precedence.
Parties: These terms are concluded between you and 208 only, not with Apple. 208, not Apple, is solely responsible for the game and its content.
Scope of license: The license granted to you is a non-transferable license to use the game on Apple-branded products that you own or control, as permitted by the Usage Rules in the App Store Terms of Service (including Family Sharing).
Maintenance and support: 208 is solely responsible for maintenance and support of the game (see the support address in section 1). Apple has no obligation whatsoever to furnish any maintenance or support services for the game.
Warranty: 208 is solely responsible for any warranties that are not effectively disclaimed under applicable law. If the game fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, paid for the game. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the game, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are 208's responsibility.
Product claims: 208, not Apple, is responsible for addressing any claims by you or a third party relating to the game or your possession or use of it, including product liability claims, any claim that the game fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation.
Intellectual property claims: If a third party claims that the game or your possession or use of it infringes that third party's intellectual property rights, 208, not Apple, is solely responsible for the investigation, defense, settlement and discharge of that claim.
Legal compliance: You represent that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
Third-party terms: When using the game you must comply with any applicable third-party agreements, such as your wireless data service agreement.
Third-party beneficiary: Apple and Apple's subsidiaries are third-party beneficiaries of these terms. Upon your acceptance of these terms, Apple will have the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.
7. Changes to these terms, contact and disputes
We show the current version and date of these terms on our website (protwig.208softwaresolutions.com/en/terms). We clearly announce material changes before they take effect. New terms do not retroactively remove legal rights that arose from earlier transactions.
Send questions, complaints and objections to support@208softwaresolutions.com. Subject to your mandatory rights, the laws of the Republic of Türkiye apply. If you live in another country, you keep the benefit of the protective provisions of that country's law that cannot be excluded by contract. Your right to apply to consumer arbitration committees, consumer courts or other competent authorities is not limited.